Public Utilities

The Finance Department handles billing for water, sewer and disposal services.

To receive information on how to sign up for these services, please contact a customer service representative by calling (559) 591-5900 between the hours of Monday & Wednesday 8:00 am - 5:30 pm, Tuesday, Thursday, Friday - 8 am to 5 pm (closed weekends).

City Hall is located at 405 E. El Monte Way, Dinuba, CA 93618. We are open through the lunch hour.

Start Utility Services
To start services a Housing Inspection may be required. Renters must pay a $165.00 deposit. Services for “Newly Constructed Home” requires a onetime $29.00 set up fee. Rental agreements or proof of home ownership may be requested to ensure proper initiation date.

End Utility Service
To end services, personal appearance is necessary as termination request requires signature. if necessary special arrangements can be made by contacting customer service at 559-591-5900.

Municipal services are billed at the beginning of each month for prior month’s (disposal) service. Water rates are billed prior-month metered consumption.

The typical monthly charge for a single family residential account is:

748 gallons = 1 cu ft.
8976 gallons = 12 cubic feet

utility rates

Payment Options

Online - Pay your bill using the online payment portal.

Office - Cash, Check, Money Order, Visa, MasterCard, Discover card, and American Express

After Hours - Outside Office Drop Box - Check or Money Order only.

Water Quality Report

Download Annual Water Quality Report

Water Conservation

Water is California's most precious natural resource. How we manage it today will affect nearly every aspect of our future.

When our state enjoys a year of abundant rain and our reservoirs are full, it is easy to think that our water supply is endless. But in California, the next drought may be just around the corner.  After three consecutive dry years, California is now experiencing a serious drought.  We simply cannot afford to waste any water. 

Click here for more water conservation information.

Regular Garbage Collection


What can you recycle?

Recyclable ag waste

 
  • Aluminum & metal cans
  • Beverage containers
  • All paper products
  • All magazines
  • Cardboard
  • Junk mail
  • Newspapers
  • All plastics
  • Glass
  • Bottles and jars
  • Plastic ties
  • Plastic drip-hose tubing
  • Plastic covering
  • Plastic containers
  • Wood pallets

For more information visit the Peña’s Disposal website.

On January 22, 2019, The City Council adopted Ordinance No. 2019-01which formally established the following programs:

Mandatory Commercial Recycling

The State of California Integrated Waste Management act 1989 (Assembly Bill 939) was passed in response to the increase in waste stream and the decrease in landfill capacity in the State of California. This legislation required cities to reduce the amount of waste that went to landfills to no more than 50% of their total. Subsequently, in October 2011 the recycling of commercial solid waste became law with the passage of Assembly Bill 341. This created the “Mandatory Commercial Recycling Program” that all Cities are required to implement. This program stipulates that effective July 1, 2012 any business or any multi-family residential dwelling of five or more units that generates four cubic yards or more of sold waste per week is required to arrange for recycling services.

http://www.penasdisposal.com/mandated-recycling/

Mandatory Commercial Organic Recycling

In October 2014, Governor Brown signed Assembly Bill 1826 requiring businesses to recycle their organic waste. This Bill requires that local jurisdictions implement a “Mandatory Commercial Organics Recycling Program”. Organic waste is defined as food waste, green waste, landscape and pruning waste, non hazardous wood waste, and food-soiled paper waste that is mixed in with food waste. This legislation applies to businesses and multi-family residential dwellings that consist of five or more units (Note: multi-family dwellings are not required to have a food waste diversion program). As of January 1, 2019, businesses that generate 4 cubic yards or more of commercial solid waste per week are required to arrange for organic waste recycling services.

http://www.penasdisposal.com/organic-recycling/

Sanitary Sewer Management Plan (SSMP)

Click here to download the current Sanitary Sewer Management Plan (SSMP)

Ambulance Billing

The Finance Department at Dinuba City Hall handles ambulance billing and payment collection. For questions regarding your bill please call (559) 591-5900 or email Silvia Munoz <smunoz@dinuba.ca.gov>;

Fire-Med

The City of Dinuba Ambulance offers a membership for Dinuba residents. For $55.00 you and your family members *(dependents) will no longer have to pay out of pocket expense for emergency ambulance transportation. For information please call (559) 591-5931 or email Michelle Patillo at mpatillo@dinuba.ca.gov.

Pay Your Utility Bill

 

IF YOUR WATER HAS BEEN SHUT OFF, DO NOT PAY YOUR BILL ONLINE. CALL (559) 591-5900

 

Pay Utility Bill

Click the link below to sign up
or log in, and pay your
utility bill online.

 

 SIGN IN & REGISTER

 

Contact Finance Department

Administrative Services Director

Margarita Moreno
Administrative Services Director
mmoreno@dinuba.ca.gov

 

Contact Information

Finance Department
405 E. El Monte Way
Dinuba, CA 93618

Main Office: (559) 591-5900
Fax: (559)-591-4246

Staff

Karina Solis
Fiscal Analyst 1
(559) 591-5900
ksolis@dinuba.ca.gov

Lupe Montejano
Utility Billing Supervisor
(559) 591-5900
lmontejano@dinuba.ca.gov

Silvia Munoz
Ambulance Billing
(559) 591-5900
smunoz@dinuba.ca.gov

Jho Roldan
City Accountant
(559) 591-5900
jroldan@dinuba.ca.gov

Hours of Operation

Monday & Wednesday
8am to 5:30 pm

Tuesday, Thursday, Friday
8am to 5pm

Saturday & Sunday
Closed